8x8 Training Material
The below guide details the process for logging in to 8x8 using SSO with your 0365 account. From the 8x8 app login page select Use Single Sign On (brows...
Tue, 18 Nov, 2025 at 4:49 PM
Click the profile menu, then click upload photo. Click upload picture. Select a photo to upload and click open. Resize and reloca...
Tue, 11 Nov, 2025 at 11:47 AM
Company Directory The company directory contains useful internal numbers, ring groups, and contacts. My Contacts You can also import your personal c...
Tue, 11 Nov, 2025 at 12:34 PM
The 8x8 app can run in desk phone mode, this allows you to use the app to manage voicemails, call history,contacts, etc, but continue to use your desk phone...
Tue, 11 Nov, 2025 at 12:42 PM
8x8 has 5 different statuses you can configure on the app. To change your status, click into your profile menu in the top left corner of the app, a...
Tue, 18 Nov, 2025 at 1:57 PM
Heading to Settings > Audio & Video will allow you access your in call settings. Ensure the headset is set to the correct headset, not left ...
Tue, 18 Nov, 2025 at 2:17 PM
Voicemail is enabled for all users by default. To edit your outgoing voicemail greeting go to Settings > Voicemail. You can then add a new greeting f...
Tue, 18 Nov, 2025 at 3:00 PM
The 8x8 app has been configured to sync status with teams, meaning that if you are in a call on 8x8, your Teams Status will update to reflect this. In t...
Tue, 18 Nov, 2025 at 3:34 PM
8x8 features click to dial built natively into the app, with no need to install any additional plugins or browser extns. Click to dial works on anything you...
Wed, 19 Nov, 2025 at 1:15 PM