3CX

3CX Public User Guides

3CX - PWA Web Client - Initial Login
Open your “Your 3CX Account Details” email. If your admin has enabled SSO for Google Or Microsoft,  click on the 3CX URL and sign in with those ...
Wed, 3 Jul, 2024 at 8:34 AM
3CX - Windows App - Configuration
First, follow the steps to log in to the PWA. In the PWA, go to apps, then select the windows app. Click to install the app from the windows st...
Wed, 3 Jul, 2024 at 8:38 AM
3CX - iOS Login
First follow the guide to log into the PWA. Download the 3CX app on your device and open. Press the arrow to move past the setup page. Tap ...
Wed, 3 Jul, 2024 at 9:50 AM
3CX - Web Client - Making and Managing Calls
To place a call, click on the dialer icon  in the top right corner of your web client. Enter the phone number or search by name, extension numbe...
Tue, 25 Jun, 2024 at 11:51 AM
Hotdesking on 3CX
Wed, 3 Jul, 2024 at 8:56 AM
3CX - Enable Call Monitoring - Windows
It may sometimes be necessary to run the in built monitoring tool to help diagnose call quality issues. The below guide walks you through how to enable the ...
Tue, 25 Jun, 2024 at 10:12 AM
3CX - Enable Call Monitoring - Mobile
It may sometimes be necessary to run the in built monitoring tool to help diagnose call quality issues. The below guide walks you through how to enable the ...
Tue, 25 Jun, 2024 at 10:22 AM
3CX - Contacts CSV Template
Attached is a template file for use with the 3CX 2import contacts" feature. Download the template and fill it with your personal contacts to begin load...
Fri, 28 Jun, 2024 at 4:03 PM
3CX - Granular Control of Call Information, Presence and Call Operations
This guide explains how you can edit a user so that their presence and calls are displayed to other members of their department. You can also edit the o...
Wed, 10 Jul, 2024 at 9:30 AM
SBC Phone Onboarding
SBC Phones can only register to the system if they are running the version of firmware that matches the version loaded on the system. Because of this, i...
Fri, 11 Oct, 2024 at 12:58 PM